The 10 Things All Trustworthy, Trust-Generating Pros Do

 

You can’t be everything to everyone,

but you can be something great for someone. 

Arielle Jackson

 

 

Although I only play miniature golf I had the privilege to speak at the Titleist Performance World Golf Summit. I spoke on how coaches, trainers and teachers can create trust between themselves and their clients.

 

I explained that no matter what your field trust springs up when your client believes that you “see” and understand them.

 

In my talk I highlighted the basic communication skills that go into creating trust: listening, managing emotions, understanding your biases and using well-chosen words.

 

Since that talk, I’ve recognized a marked difference between those who are able to create a trusting relationship and those who seem robotic. Yes, clearly there’s a difference in communication skills BUT there’s also that “something else.”

 

I’m now convinced that the “something else” hovers around whether the coach, teacher, healer (substitute “manager” or “leader”) trusts their own individual self – trusts not just their professional skill set, but trusts their own person and their ability to enter into a relationship with others.

 

In order to establish trust with your client you need to trust your own self.

 

What does it mean to trust your own self?

 

While it’s about being “confident”, it’s about more than confidence. When you trust your self certain observable things happen – or at least, you’re willing to let happen.

 

Trusting yourself means that you –

 

  1. Believe what you’re doing is worthwhile and you’re committed to the job. Golf legend Scott Foley said it best: “I’m here to touch the individual lives of the people that I work with. I was raised on the idea that when you wake up in the morning and when you go to bed at night the goal is to leave the world in a better place than you found it.” 
  2. Readily and willingly make yourself vulnerable and are not easily embarrassed.
  3. Experience empathy for what your client is feeling, thinking.
  4. Respect failure and mistakes and so are patient because you know the process demands it.
  5. Convey knowledge and competency with a non-arrogant alertness so that a potential problem is addressed with, “here’s how we’ll handle it.”
  6. Telegraph joy in what you’re doing through a palpable sense of liveliness, exchange and laughter.
  7. Focus on the client and are not self-absorbed because the on-going dynamic of the relationship is paramount.
  8. Understand the inherent power of story – realizing that a command of facts alone doesn’t generate trust.
  9. Go about your business rooted in the belief that the ultimate goal is to hear a client say, “I hadn’t thought of that before.” It’s all about discovery.
  10. Are grateful – for the skill, the client, the opportunity. Everything rests on this.  Seriously, have you ever met an ingrate you trusted?  How can there be trust without gratitude?

 

I think these ten traits flow from being able to answer the most basic and simple of questions: “Who do I want to be?”

 

Answer that question and you will inevitably come to trust yourself – and so create a trusting relationship with your clients.

 

A recent client of mine told me that he wants to be known for five characteristics: Intriguing / interesting / powerful / knowledgeable / humble.

 

He believes that he is these words and also that he can become “more” of these words.

 

I’ve been working with him only a short while but I can see how those words mark him and why his business practice is getting noticed.

 

The truest of truths is that people will most trust you when you trust yourself. 

 

Why?  Because the more you trust yourself, the more you’ll –

  • trust your client
  • trust the process of the relationship
  • help the client trust him / her self

 

Trust is a circular experience.

 

A client or colleague trusts you when they believe you “see” them.

You can only see them when you see and trust yourself.

The more you trust yourself, the more you can help your client trust his or her own self. 

Help a client trust their own self and they will come to believe that they can “do it” – whatever skill that “it” might be.

 

Ultimately, the circle of trust begins with you.

There’s no magic to any of this, though when trust happens, it can be magical.

 

 

Do you want to break through the negative thinking that is preventing you from being influential and heard?

 

To explore how one-on-one communication skills coaching can help you present you with enhanced confidence,

contact me at:

  [email protected]

818-415-8115

What Name Do You Call Yourself?

 

To have that sense of one’s intrinsic worth, which constitutes self-respect,

is potentially to have everything.

Joan Didion

 

 

I don’t know my paternal grandfather’s first name. His birth certificate says, “John”, but his baptismal certificate says, “James” while his death certificate says, “Joseph.”

 

He was thirty-three when he died and my father, his son, was just seven. Oddly, my father never could recall his father’s name and nor could my grandmother, even though she’d been married to the man!

 

The “JP” of my name stands for “Joseph Patrick.”

 

I’m named after my father, but my mother hated both names. My dad insisted, though, that I be named after him. However, he never called me “JP.”

 

He called me “Bobby.” Lambs were painted on my crib and because a lamb goes “bah-bah,” he called me “BaBa” when I was growing up. In high school, he slurred it into “Bobby.”

I come from a family that doesn’t have strong loyalty to names!

 

Yet, there is power to a name.

 

Recently, Roxanne, a new client, came to me distraught – she’s been out of work for several years and feels hopeless.

 

She said, “I don’t know any more who I am.  I’ve lost my dream and I don’t know how to get it back.”

 

I asked her to tell me who she had been before she lost her job.

 

Agitated, she said that she couldn’t remember.

 

And then, she poignantly muttered, “I don’t know if I really ever had a sense of ‘me’.”  She went on to say, “I’m a loser.”

 

I’m coaching Ron, another client, in public speaking. He’s intelligent, accomplished, respected and valued as a professional resource by his peers.

 

He downplays that reality by maintaining, “I am a fraud.”

 

When he speaks, he talks fast because he doesn’t think he’s worthy of people’s attention.  He’s afraid that people will see him for the imposter that he believes he is.

 

I think it’s easy for a person to lose sight of who they are – of who they once wanted to be – and of who they could become.

 

The TV private eye Remington Steele famously claimed, “I am who I believe myself to be.”

 

Whether you’re a fictional character or a real person, I think that belief influences just about everything in a person’s life!

 

Roxanne believes she’s a “loser” and Ron thinks he’s a “fraud.”

 

I know, though, that she’s not a loser and he’s not a fraud.

Yet, they insist on labeling themselves with names that don’t accurately reflect the reality of who they are.

 

Motivational guru Brian Tracy urges people to,

“Never say anything about yourself you do not want to come true.”

 

What name do you give yourself?

Who do you believe yourself to be?

Is it a belief that gives you life or that sabotages your life?

 

Do you want to break through the negative thinking that is preventing you from being influential and heard?

To explore how one-on-one communication skills coaching can help you present you with enhanced confidence,

contact me at:

  [email protected]

818-415-8115

 

This One Precious Day!

 

The aim of life is to live, and to live means to be aware,

joyously, drunkenly, serenely, divinely aware.

Henry Miller

 

I recently came across this reflection snippet from Danielle LaPorte.

I don’t know the context from which this comes, but it has grabbed my imagination and challenged me to ask myself,

what am I doing in this moment and will it eventually benefit someone?

I don’t know the context from which this comes, but it has grabbed my imagination and challenged me to ask myself, “what am I doing in this moment and will it eventually benefit someone?”

 

Read this and see if you’re similarly challenged. . .

 

Right Now:

  • Someone you haven’t met yet is already dreaming of adoring you.
  • Someone is writing a book that you will read in the next two years that will change how you look at life.
  • Millions of children are assuming that everything is amazing and will always be that way.
  • Someone is in profound pain, and a few months from now, they’ll be thriving like never before. They just can’t see it from where they’re at.
  • Someone has recently cracked open their joyous, genuine nature because they did the hard work of hauling years of oppression off of their psyche—this luminous juju is floating in the ether, and is accessible to you.
  • Someone is genuinely forgiving the seemingly unforgivable.
  • Someone is curing the incurable.

 

What are YOU doing Right Now?!

 

Do you want to be more in the moment right now

so as to develop and nurture successful professional relationships?

To explore how business skills coaching can help you present you with enhanced confidence – and joy

please contact me

  [email protected]

818-415-8115

 

National Positive Thinking Day

 

Your attitude defines your altitude.

Zig Ziglar

 

This Friday, September 13th, is National Positive Thinking Day!

 

My father was a great storyteller who had an appreciation for the absurd. With Scotch in hand, he was a jolly good-fella whom people enjoyed.

 

Although he had a great sense of humor, my father was not an optimist. While he could laugh so hard that he’d cry, the proverbial glass was ALWAYS half empty.

 

We were a Catholic family and like many Catholics of his generation, he could quote the Catechism. The first question in that book is: “Why did God make us?”

 

The classic answer is, “God made us to know, love and serve Him in this world and be happy with Him in the next.”

 

My father would quote this and point out, “It doesn’t say anything about being happy in this world. We’re not meant for happiness.”

 

This belief, which is a perversion of Catholic thought, allowed him to explain every disappointment, misstep and misfortune that happened in his life.

 

He was a fatalist and as such had low expectations for life.

Dreams didn’t amount to much because they most likely would be decimated.

 

Hopes were pleasant but did little more than aspirin.

 

I had to work hard to understand how his belief system was grounded in a lie – a lie that allowed him to aspire for very few things of value.

 

All these years later, I don’t think my father was unique in his fatalism. In fact, I think it’s far more common than we care to admit in this “feel-good” society of ours.

 

Mildred (85) is the oldest resident in my condo building.

 

She told me that she and her husband raised their family in this building although she had never wanted to live here. She wanted to own a house but her husband wouldn’t hear of it.

 

She lamented, “I’ve been miserable in this place for thirty years. Can you believe that?” And I did detect a twinge of pride in her voice.

 

I laughed, saying, “Of course I can!”

 

It’s easy to surrender power and believe that ultimately life is controlled by forces outside our control.

Viktor Frankl, one of last century’s greatest writers and a survivor of Auschwitz, fervently believed that,

“We who lived in the concentration camps can remember the men who walked through the huts comforting others, giving away their last piece of bread. They may have been few in number, but they offer sufficient proof that everything can be taken from a man but one thing: The last of his freedoms – to choose one’s attitude in any given set of circumstances, to choose one’s own way.”

 

Be happy.  Be powerful.  Think positive!

 

Do you want to break through the negative thinking that is preventing you from being influential and heard?

To explore how one-on-one communication skills coaching can help you present you with enhanced confidence,

contact me at:

  [email protected]

818-415-8115

 

 

 

 

 

 

 

What I Learned This Summer

 

Life is change. Growth is optional. Choose wisely.

Anonymous

 

This past week I finished teaching an eleven-week course at UCLA Extension on “The Dynamics Of Interpersonal Communication.”

 

It was a remarkable experience for many reasons – and since I haven’t received the class evaluations, I’m presuming that my students also enjoyed the course!

 

There were twenty-six participants, only four of whom were from the U.S. They ranged in age from early twenties to late fifties. They came from Tunisia, Morocco, Romania, Italy, Sweden, Denmark, South Korea, France, India, China, Japan, Indonesia, Philippines and Mexico. For some, English was their third language.

 

On the first night, the room was quiet before start of class as each person was focused on their smart phone or tablet, ignoring the person just a desk away.

 

On the last night of class, the room was a chatter fest, as though these folks had known each other since pre-school.

 

What accounts for the radical change?

 

They learned how to have and enjoy a conversation. 

 

Simple as that!

 

I’m convinced that real learning takes place in a relaxed atmosphere conducive for conversation.

 

And so each week I’d give them ample opportunities to talk – in pairs and in small groupings.

 

I’d give them questions that sprung from exercises we’d do related to that night’s focus. No role-play – just conversation in which they had the opportunity to talk from their perspective.

 

In the talking, they surprised each other.

 

Most came to the course wanting to learn how to be confident when dealing with the stranger, especially in challenging, difficult situations.

 

While I taught about listening and emotional intelligence and conflict strategies, more than that I invited them to put down their phone and look at the person sitting next to them – not as a stranger, BUT as a person who just might be worth getting to know.

 

By the last night of class, they figured out how to allow themselves to be surprised with a new way of understanding others as well as their own self.

 

And what did they learn?

  • That most people come from families that baffle them.
  • That most people worry about “what will people think?”
  • That they’re not the only one uncomfortable speaking in public
  • That everyone longs to be more confident.
  • That everyone resists change – even if they say they don’t.
  • That learning comes from doing.

 

They learned the power of story – the power of conversation. 

 

And so they could not help but learn that each person, no matter where they’re from, shares three things in common –

 

Every one of us

loves someone

is afraid of something

has lost someone or some thing precious.

 

Ultimately, they learned, to quote motivational guru Rene Brown –

 

If I get to be myself, I belong. 

If I have to be like you, I fit in.

 

My students learned how to belong to an international tribe of learners!

 

Do you want to break through the negative thinking that is preventing you from being influential and heard?

To explore how one-on-one communication skills coaching can help you present you with enhanced confidence,

contact me at:

  [email protected]

818-415-8115

Soul Murder

 

I know – it’s a dramatic title to a blog post. . .

 

I first came across this brief short story by famed writer David Mamet in the LA Weekly – decades ago.

 

Back then I clipped it, saved it and occasionally would read it when sorting through files.

 

Few stories have haunted me like this has – exquisitely poignant.

 

And for any of us working towards “confidence” – well, we all need someone to hand us a quarter!

 

Enjoy!

 

 

Soul Murder

by David Mamet

 

The child sat with his head in his hands, rocking back and forth. “And if you did not want it, you should not have asked for it,” the woman said, “for you do not know what it means to deserve something, for you do not know what it is to work for something.” She paused. “Do you?”

 

The boy did not look up. And it seemed the woman did not require him to. She rubbed one eye for a moment, and while she rubbed it, her mouth went slack. The boy continued rocking.

 

“Now,” she said, “when we get home, do you know what I’m going to do? I’m going to take your toys and box them. And I’m going to ship them away. Do you think I’m fooling?”

 

The two other children — probably his brother and sister, the man thought — looked on, not dispassionately, but at a remove. Well certainly, the man said to himself. If they were to intervene, what would they say?

 

The boy stopped rocking and rose from the bench and began to walk, stiff-legged, looking down.

 

“Where are you going?” the woman asked.

 

He raised his head, cow-eyed, to indicate his destination — the men’s room across the waiting room.

 

“Then why do you walk like that?” the woman said. “I’m talking to you. Why do you walk like that, for God’s sake?”

 

His mouth moved like a fish’s for a moment.

“You sit down,” she said, “and I’ll tell you when I want you to go somewhere.”

 

He waited a moment and then sank down on the bench. His mouth was open, and his hands were pressed over his ears. He put his head down, just above his knees, and began rocking again.

 

The woman addressed herself to the other two. She drew them close around the pile of baggage and spoke softly to them.

 

Yes, that’s right, the man thought. Yes, that’s right.

 

She gestured to the baggage and pointed at them, and they nodded; and she gestured at the washroom and she nodded and then she, and then they, looked over at the other boy. She got up quickly and gathered herself together and walked crisply off.

The other children looked guiltily at the boy and then they determinedly busied themselves with their books.

 

Well, now’s the time, the man thought, and he had this fantasy: He would walk over to the boy and sit beside him. “Do you know who I am?” he would say. The boy would look up. “I am your guardian angel. I have been sent to tell you this: You are not bad, but good. Do you understand? You are not bad, but good. I only have a moment, but you are to keep this.”

 

He inventoried his pockets for something to give the boy.

 

“You are to keep this — it’s a magic quarter. Every time you see it, every time you touch it, you will magically remember that you are not bad, but good. You are good. Do you understand?

 

“Now, listen to me — one day you will lose the quarter. This is part of the plan. When this occurs, it means that each time you see any coin then you will remember that you are good.”

 

In the fantasy the man pressed the coin into the boy’s hand and quickly stood and walked away.

 

As he finished the fantasy, he saw the woman walk out of the washroom and return to the two good children and saw the three of them smile and rise and organize themselves around their bags. Just before they left, she looked at the boy on the bench and glared at him as if to say, “Well?” And the boy rose and followed them.

 

— David Mamet

 

Do you want to break through the negative thinking that is preventing you from being influential and heard?

To explore how one-on-one communication skills coaching can help you present you with enhanced confidence,

contact me at:

[email protected]

818-415-8115

Breaking Through Old Rituals That No Longer Work

 

What you risk reveals what you value.

Jeanette Winterson

 

My communication work is based in the belief that we all do what we do and say what we say for a reason.

 

No one “just is”. 

 

Flowing from that is my conviction that in every relationship, over time, we fall into dance steps, patterns for dealing with conflict as well as for expressing feelings, needs and desires.

 

The question, though, becomes – are those dance steps working for you or are they sabotaging you and your partner?

 

This past week I got an email from Pamela (names changed), a former client. She wrote:

 

Recently my boyfriend and I have really been working on our communication. For perhaps the very first time I noticed that when I’m upset and need to ask him something, I get very frustrated and then just explode into accusatory statements instead of explaining what I want or what I’m feeling.

 

Usually that sets off our “normal” fight of “YOU never – well, YOU never –” but this time I stopped and told him, “Look, I have a lot of trouble with this so can you please hug me and work with me instead of reacting to me?”

 

And he actually did!

It was an interesting moment for both of us.  He said to me, “Well, I never knew that. I thought you were just cruelly accusing me, doing your usual annoying girlfriend thing.”

 

We talked about ways I can bring up issues without waiting too long and then exploding.  And now he’s being less reactive to my tone and more understanding when I repeat something three times in a row – he gets that it’s because I’m having difficulty expressing my self and am caught in a “broken record mode.”

 

Now when I do that (which I did this morning), he just pretends to be a broken record too and we make it a joke between us.

 

I’m excited for Pamela and her boyfriend because of the good that has come about from their mutual kindness and determination to break a habit that chipped away at the quality of their life together.

 

Pamela’s boyfriend thought her lashing out was just a “girlfriend thing”.

 

It wasn’t.

 

However, it wasn’t until she came clean and actually asked him for what she needed that he was able to really understand what was going on.

This was a breakthrough moment in their relationship.

 

And, hey, never underestimate the power of a good hug!

 

Pamela reminds us that life really can be far simpler than we make it out to be!

 

 Do you want to break through the negative thinking that is preventing you from being influential and heard?

To explore how one-on-one communication skills coaching can help you present you with enhanced confidence,

contact me at:

[email protected]

818-415-8115

 

A Brave Act of One’s Own

 

The only person you are destined to become is the person you decide to be.

Ralph Waldo Emerson

 

Last weekend I met Marie at a housewarming party. She is the motherly neighbor of my friends who hosted the party. When she learned that I officiate weddings and coach communications, she maneuvered me to a table and proceeded to tell me about her daughter, Clarice, who had filed for divorce just six months after her wedding. Marie asked if I would meet with her.

 

I doubted Clarice wanted some stranger to “reason” with her; but I felt sorry for Marie and agreed. Out of respect for her mother, Clarice, who had moved back in with her mom, also agreed.

 

When I stopped by the next day, I reassured Clarice that I had no intention of trying to talk her out of her decision. I admitted it was none of my business, but just out of curiosity, I wondered what had happened in the span of six months to want her to dissolve her marriage.

 

Embarrassed, Clarice told me that she and her husband Frank had dated since high school. They continued on through college. Everyone just presumed that some day they would marry and once out of college, the pressure was on.

 

She then told me something that initially shocked me: “We didn’t want to disappoint our families and so we decided to get married and we just got caught-up in it all.”

 

Then one day, some six months later, they realized that while they loved each other, they had no desire to spend the rest of their lives with each other.

 

Once again, I was reminded that life can get very whack-a-doo!

 

The self-help guru from the 1980’s, Leo Buscaglia, maintained that,

Not very many of us are really, in the real sense of the word, alive and living fully. I’m certain that as long as you leave your life in the hands of other people, you’ll never live. You have to take the responsibility for choosing and defining your own life.

 

As odd as Clarice’s story first sounded, I later realized that she really wasn’t any more “stupid” than most of us are at one time or another in our lives – and I say that respectfully.

 

I think most of us can be sloppy when caring for our lives, going along with decisions made by others because we don’t want to hurt feelings or accept the consequences of hard decisions.

 

Ironically, Clarice and Frank deciding to divorce was the kindest and bravest thing they could do for each other because finally, they were choosing and defining their own lives.

 

What about you? 

What kind, brave thing do you need to do for yourself?

 

Do you want to learn how to confidently live your life without worrying about what “THEY” will think?

 

To explore how life-skills coaching can help you present you

with enhanced confidence – and joy

please contact me

  [email protected]

818-415-8115

 

How to Respect YOUR Life

 

Success is waking up in the morning, whoever you are, wherever you are, however old or young, and bounding out of bed because there’s something out there that you love to do, that you believe in, that you’re good at – something that’s bigger than you are, and you can hardly wait to get at it again today.

John Maxwell

 

I believe that honoring is the foundation of successful living – honoring:

Self

Work

Others

 

In HONORING SELF

we fight against beliefs, ideas, emotions, and fears that work to prevent us from living authentic lives.

 

In HONORING WORK

we set goals, take responsibility, make choices, exert self-discipline, and tackle change.

 

In HONORING OTHERS

we recognize that all life is meeting and so we engage the other in our social and work dealings

with care, curiosity, and a readiness to learn.

 

Through it all, we honor self, work, and the other only when we honor the present, living with self-awareness in the moment.

 

Consider:

  1. How openly and comfortably do you honor your life?

 

  1. Which of the three arenas – self, work, others – is it easiest for you to honor?

 

  1. Which is the hardest for you to honor?

 

  1. In which of the three arenas do you have a fire-in-the-belly desire to become more successful?

 

  1. If you were more successful within that arena, how would you act? How would you communicate – with your own self and with others?

 

  1. Why are you afraid to act and communicate in the way you believe would allow you to be successful?

 

Acknowledge the fear and THEN practice acting and speaking the way you want to.

 

Only THEN will you become WHO you want to be!

 

Do you want to learn how to skillfully and generously honor

your own self, work and others?

 

To explore how business skills coaching can help you present you with enhanced confidence – and skill

please contact me

  [email protected]

818-415-8115

 

3 Questions That Will Change Your Life

Our purpose is to realize our potential. Each of us has been created for a purpose, a reason, but if we don’t know what it is or what we want, our untapped potential stands idle.

Peter McWilliams

 

Last week I received an email from Clare (names changed), a former UCLA Extension international student who wanted to give me an update on her efforts to become an effective communicator. Here’s an excerpt:

 

“I ‘ve been trying to work on finding my voice. I think I’m generally a better listener than talker. Often I don’t express my opinion or defend my point. I don’t insert myself in a conversation, preferring to take a back seat and let other people enjoy the spotlight.

As convenient as this can be, people don’t have a chance to know what I think. This doesn’t always happen, but when it does I’ve been trying to make a conscious decision to make my voice heard and insert myself in the conversation.

Sometimes it’s easy, other times it’s hard, but I feel better once I’ve made myself heard.”

 

Clare had been painfully shy in class and so I was happy to learn she’s committed to being engaging and approachable.

 

The great reminder from her story is that change doesn’t just happen.

 

You have to wrestle with the demanding question –

What do I really want?

And then with the equally challenging question,

What am I willing to do for it?

 

My friend Ted is a staff writer for a late night show. When he was offered the job, friends and family were shocked because the offer was unexpected. Ted, though, had prepared for the day when just such a job would be offered him.

 

He submitted unsolicited jokes to this show, as though he actually had a job. He kept his name in front of the head writers, so they knew not only that he wanted a writing gig, but that he was prepared and qualified. Sure, he was surprised when the call came – BUT he had worked with, in and through hope for that day.

 

Change is always scary because you have to deal with the consequences –

What would happen if you got what you wanted –

if you successfully made the changes you claim you want to make?

 

Life, though, only makes sense from honestly grappling with:

What do you want?

Why do you want it?

What are you going to do to get it?

 

A few weeks ago I was having pizza at my favorite local bistro. Sitting at a nearby table was a twenty-something guy who had an athletic build and the air of a competitor.

 

He was in animated conversation with the waiter, and as a typical nosey ex-New Yorker, I couldn’t help but overhear. Seems he was taking acting classes (so L.A.!) and he sounded enthused and proud when he said, “I’ve always been good at everything I did” which made me wonder what he’s done in the past.

 

When the guy left I mentioned to the waiter that I admire the guy’s unbounded confidence. He laughed and said that guys like him were always too “cocky” for their own good.

 

Turns out, the guy is an adult film performer and he’s trying to segue into legit acting!

 

Chalk it up to my twisted sense of humor, but I like the idea of a porn actor taking pride in his work. I know, I know – but there is something refreshing about being able to assess what you’ve done and declare that it’s good work!

 

Realistically, his chances of having a legit acting career are against him. However, I don’t think he’ll give up easily because I suspect he’s determined to continue to explore his potential.

 

Any growth in your life, like it or not, is going to build on who you are right now. We don’t get to start over.

So, you might as well accept yourself as you are and go from there.

Peter McWilliams

 

Was this guy a smug, delusional porn “star”?  Maybe. But I’d like to think he’s a guy who realizes he doesn’t get to erase the past and he’s hell-bent on making the effort to build upon his successes and reinvent himself.

He knows what he wants and from what I overheard he’s prepared to do what he needs to achieve what he wants.

 

A timid student, a late-night comedy writer and a porn star – hmm – sounds like the opening of a joke – but they’re not – just three people striving to fulfill their potential.

 

What about you? What do you want? What are you willing to do to achieve it?